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Creating a custom CRM to launch KFC into the future of customer-defined service

Singula Team corporate blog Ruby on Rails *CRM systems *Go *

We were helping KFC build the fast-food restaurant of the future. A restaurant that integrates technologies with CRM to recognize and cater to the needs of each individual customer. In Moscow, KFC opened a restaurant that had no cash desks, and where orders are brought by a conveyor and a robot.

We have extensive experience working with large international companies. However, the task of personalizing interactions with millions of KFC customers was a new challenge. One that we were excited to take on.

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singula.team
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Founded
2008
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31–50 employees
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США