In-app messages are targeted notifications sent to customers/ users while they are active on the website or mobile application. They are a very effective way to engage customers as they are already within the application looking for specific information. In-app chat applications help connect better with the users and improve user retention as they are timely and targeted. 

e-Learning is an extension of/ alternative to a traditional classroom setup. e-learning, commonly known as ‘online learning’ or ‘virtual learning’ is ideally a one-way or two-way digital communication established on a device with video and voice call integration using internet access. The last two years made us realize how technology can facilitate and improve communication. Digital technology had its impact in almost every industry including the sensitive education sector.