Thank you for taking time to write to us.
This is in the reference to your mail which enclosed below. Kindly note that, we have re-examined the order and have removed our mandatory requirement about providing manual authorisation of the customer as we didn’t sent a refund request to the bank for the cancelled order and we have changed the order status from the cancelled into a successful status from the back end. Also note that, our merchant www.notionink.com has successfully accepted your order. Thus, there is no need to provide any additional proof to us as our merchant will go ahead with the order & will deliver the product within their stipulated timeframe.
Let me know if you require further information and We’ll be glad to assist.
Sr. Risk Officer