IT Standards *

A little historical overview

• BGP hijacks — when an ISP originates an advertisement of address space that does not belong to it;
• BGP route leaks — when an ISP advertises prefixes received from one provider or peer to another provider or peer.

Many of us spend time in specialized telegram groups. The power over communication here belongs to random people with their own shortcomings. Conflict and abuse occurs regularly. Is there another way to keep order so that scam spam doesn't flourish and no one has total control over group members?

In my case, these thoughts led to the development and testing of a system that can be connected to your Telegram today.

In the past 5 years, I moved across 3 countries and 2 continents. It was not a short tourist travel or vacation, but a full immigrant experience with 1+ year experience minimum. I had to adapt to new cultures, new languages, new people, new food, new weather, new everything. One of the pains was to adopt new online services and information sources.

The problems I have faced were not obvious and interesting at the same time. I tried to analyze what was missing and required to make life easier.

In our last article we covered the anatomy of a presale meeting gone wrong. In that article we posed some questions for everyone to think about. What exactly does an American company wanting to hire a Russian custom software development company, feel about this Russian company? What are they afraid of? What are their concerns?

In the end we came up with five concerns.

1. Is the company a fly by night company, is the company a one-day company?

2. Will they be professional in supporting or developing the software that they've sold to us?

3. Will they have proper data security?

And now the two new ones that are because of the mess the world is in now...

4. Will they be able to complete the project on time? This includes proper internet access an infrastructure to support IT.

5. Where is your team located? Are you still located in Russia?

Now we're going to look at the last 2, number four and five.
However let's look at number 5 first.

Many IT companies today if they want to work with the United States or even Europe they must not have their developers located inside of Russia. Matter of fact it goes so far that if a developer is located in Russia and they're using a VPN and somehow the VPN is breached the credentials are canceled for that developer to work on the project.

It's for this reason that Russian IT companies are opening offices around the world. Let's look at Armenia as an example.

Wait a minute I have to go back for a second...... We must discuss how countries look to America Canada and Western Europe. I basically give them a score based on questions that are brought up in the mind of the American company or European company.

RSS 2.0 specification was published in 2009 and hasn't moved from that point. The popularity and website adoption of this standard are dropping. People stop using it as it can't compete with social networks owned by big companies, and publishers stop using it is not rewarding. Let's review, analyze, and suggest a possible alternative to RSS. We will go from a concept to a working prototype.

Lose Your Sale) How to lose an IT project sale. 

My name is Paul Karol and I work as a director in a Russian IT company that mostly sells their products into the American Market. What we will discuss today was so costly for that company that I want to share this knowledge so that it doesn't happen to other Russian IT companies. 

Case Study

Today I want to tell you about a sale that almost was. I was Consulting for this one company and they were involved in selling software to the United States. This one particular client was in contact with the sales manager for 2 months.

Now this sales manager was very good at their job and they had a lot of charisma on the phone and in the text messages. However they specifically did not know something that cost them a large contract. 

1. In Russia it's respectful not to talk about your personal life because you feel that you're wasting someone's time if you do not know them well. 

2. In the United States once you have been talking with somebody for a couple of months you would start to consider them sort of a friend. 

The Russian IT sales manager had not been in contact with this client for about a week and this was unusual. 

They were worried. 

Then the text message came that said this. 

"I'm sorry Marina that I have not been in contact with you for some time. I took my family and kids to the Lakeside and we enjoyed some time by the beach." 

The Russian IT sales manager did not know how to think about this and they asked this question. 

" So, do you want to buy our product?" 

This is one of the most important articles I’ve written. 

In this article, I’m going to dive deep into one of the largest differences between Russia and America pertaining to sales and marketing. 

1. You must use your name. 

2. You must have a personal approach. 

3. You must show that you are involved. 

4. You must show that you care about the needs and desires of the client. 

Recently, I was faced with an interesting problem. I was asked to call clients without making it personal. 

So let’s go back to when I was in America, living and working as a sales person. The company I work for, was very large, and had multiple branches around the Washington DC area. They had offices in three states. 

They put me through a sales training course. 

The biggest “take away” from the course….. 

You’re not selling the product/ 

you’re selling yourself. 

It's important to use your charisma and your genuine caring for the customer to win them over. Once they understand that you're actually trying to help them, then they will seriously consider the item you are telling them about. 

I also want to say, very clearly, that it's not a prideful approach. It should be a professional approach. You're responsible to tell the customer/ the client all the benefits of the item and how this item will help their business.

Everything above pertains to sales in America. So if you are approaching America as a sales manager this is how you should craft your approach. 

Now I've spoken to my colleague,

Kristina Pashnina and we have agreed upon some stark differences to the Russian sales climate. Here she will begin to tell you how the Russians see sales. 

My last article stirred up some definite comments and even questions about different things in business. I’m going to keep giving you as much information as I can so that you can continue to do business as IT professionals outside of Russia with other countries. 

How do you design a website that will be viewed in the west and appreciated by the people there?

What are the most important elements

for, America and other western markets?

I wonder why IT developer interviews are so strange most of the time. It feels as if the people are looking for computer science teachers, not engineers. All those theoretical questions that have no relation to the working reality. It is strange to be looking for eloquent teachers, who can perfectly explain any term or pattern, and then ask them to do the actual work. Maybe it is the imprint from the years spent in university when the teachers looked like all-knowing gods and seemed to solve any issue in your life. May be, may not. Anyway, these teachers stay in unis and don't do the work.

You know, what would be my universal answer to all interview questions? “I have no idea how and why it works, but I can use it, and I can use it for good”. This is the reality. Actually, no one knows exactly these hows and whys. What is a computer? What is electricity? What is an electron? No one knows for sure. But it works and we use it.

Imagine a famous author, like Stephen King, asked a question about the difference between deus ex machina and Mary Sue. Would his answer change the quality of his books? He may or he may not know all those scientific literature terms, but he can use the language and use it for good.

Every time I turn on my computer it is a wonder. I have no idea what is going on, but it awakes, it becomes alive, and I can communicate with it in its own sublime and subtle language.

Have you ever realised that all these electronic devices are monsters, Frankenstein's monsters? Some pieces of dead matter were put together, and then, with some electricity involved, it suddenly awoke. “It's alive!”. Had Frankenstein any idea why it turned alive? Of course not, or why he was so surprised? Every developer experiences this feeling almost every day. “It's working!”