IT is not a cost center that fixes laptops and takes tickets.
IT is the infrastructure that the entire organization runs on.
And when it's built right — it runs itself.
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Hi, I'm Kostiantyn — IT Infrastructure & Operations Engineer with 4+ years building and running enterprise IT systems for an international SaaS company.
IAM architectures from scratch. Identity platform migrations. MDM stacks. Cloud infrastructure with Terraform. Full IT service delivery rebuilt on Jira Service Management.
This blog is about turning IT chaos into structured, automated, self-running systems.
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What Zero Chaos IT covers:
🏗️ Service Management — JSM, SLA, CMDB, automation
🔐 Identity & Security — IAM, MDM, Zero Trust, Okta
☁️ Cloud & Infrastructure — GCP, Terraform, network
🗄️ Source of Truth — CMDB as the foundation for everything
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Publishing schedule:
🗓️ Monday & Wednesday — Zero Chaos IT blog series
🗓️ Tuesday or Thursday — technology & tools deep-dives
🗓️ Friday — This Week in IT: what happened in the IT world + my take
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One more thing.
I'm working on a personal project — a real Source of Truth system built on JSM Assets. One place where everything lives: RBAC matrices, service ownership, access policies, device lifecycle, financial data.
Where the data works for you, not the other way around.
More on that soon. 👀
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If building IT systems that actually scale is your world — follow along.
First post drops Monday. 👇
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