Я общался с поддержкой через чат на английском и мне ответили следующее про "Something went wrong. This offer is no longer available", про просьбу оставить бесплатную подписку для моей семьи:
"No need to worry regarding this. I will proceed to add you to the list.
It is a known issue you are facing. Please be assured you will be able to use legacy edition further."
Сегодня общался с поддержкой по поводу другого аккаунта, аналогично:
"To opt for the no cost option, there are only two criteria that your account has to meet as given below:
The account must have less than 10 users
And the account must be using a workspace for personal use."
Я подтвердил, в итоге:
" You can continue to enjoy your Google Workspace edition for no cost. You will not be billed for your Google Workspace account for the foreseeable future. No further action is needed at this time. "
По поводу смены страны:
"Once the billing is setup, it is not possible to change the country.
If you want to change country you may have to contact the reseller.(only for paid customers).
since you are on legacy edition, it is not possible to update the country, if you request to change country you may have to move to paid edition."
Информация
В рейтинге
Не участвует
Откуда
Санкт-Петербург, Санкт-Петербург и область, Россия
Сегодня заработала ссылка https://admin.google.com/?action_id=SE_SELF_TRANSITION&utm_source=helpcenter + в gmail появилась плашка с тем же выбором. Проверил на паре аккаунтов, везде прокликал на всякий случай:
Я общался с поддержкой через чат на английском и мне ответили следующее про "Something went wrong. This offer is no longer available", про просьбу оставить бесплатную подписку для моей семьи:
"No need to worry regarding this. I will proceed to add you to the list.
It is a known issue you are facing. Please be assured you will be able to use legacy edition further."
Сегодня общался с поддержкой по поводу другого аккаунта, аналогично:
"To opt for the no cost option, there are only two criteria that your account has to meet as given below:
The account must have less than 10 users
And the account must be using a workspace for personal use."
Я подтвердил, в итоге:
" You can continue to enjoy your Google Workspace edition for no cost. You will not be billed for your Google Workspace account for the foreseeable future. No further action is needed at this time. "
По поводу смены страны:
"Once the billing is setup, it is not possible to change the country.
If you want to change country you may have to contact the reseller.(only for paid customers).
since you are on legacy edition, it is not possible to update the country, if you request to change country you may have to move to paid edition."