Pull to refresh

AI Agents in Modern IT Solutions

Level of difficultyEasy
Reading time13 min
Views51
Original author: Alex

These days, it seems like everyone is talking about AI. AI here, AI there—AI will replace us all, and so on. I started to wonder: how exactly is AI going to replace us? I decided to dig into this question and examine the technical foundations, mainly to understand it for myself—how exactly is AI supposed to replace us all? Spoiler: it isn’t planning to just yet, but what’s already available today is impressive.

So, what are AI agents? Why do we need them, and most importantly—how do we use them? Let’s find out!

An AI agent is an advanced program that wraps a large language model (LLM) in a “body” equipped with a set of tasks and tools. Such a system can automatically receive new input, plan a sequence of actions (via a “plan–act–feedback” control loop), call external services (tools or APIs), and adjust its behavior in case of errors. In simpler terms, an AI agent “gives the AI brain a body and a goal.” It dynamically selects which tools to use, breaks down complex tasks into steps, and executes them sequentially.

Examples of tasks AI agents can perform include: planning a trip (finding flights, hotels, booking), processing emails (reading, generating responses, sending), auto-generating reports, and much more.

In more complex services, AI agents can tackle sophisticated problems, distribute tasks, and thereby reduce response times. Take a simple CAPTCHA-solving service: today, developers must explicitly specify which CAPTCHA type is to be solved. Different CAPTCHA types require different approaches, and all of that logic has to be manually handled by the developer. If, for example, the type is declared as GeeTest, but the actual challenge is a reCAPTCHA, the system will fail—and the developer will be at fault.

But if an intelligent AI agent is implemented at the service level, the developer no longer needs to write bulky, cumbersome code. The agent will identify the CAPTCHA type on its own and collect the necessary data automatically. While this still sounds a bit like science fiction, it’s no longer as far-fetched as it used to be.

But I digress. Let’s continue, and keep things at a moderate depth.

Typical Architecture of an AI Agent

So, what components must a standard AI agent include to truly be called an “agent” rather than just a trained AI model?

A typical AI agent architecture includes four key components:

Planner: Responsible for breaking down a high-level task into a sequence of sub-tasks and devising a strategy for executing them. The plan may be generated upfront or refined dynamically based on feedback during execution.

Memory: Stores the agent’s history of actions, decisions, and observations. This gives the agent context from previous steps, allowing it to recall important information and learn from past experience.

Perception: Gathers and processes input data from the surrounding environment (user query, file, web data, sensor input, etc.). Enables the agent to adapt its plan according to new information.

Action: Executes specific operations—calling external tools or APIs, generating textual output, writing to a database, and so on. This component converts the agent’s plan into real-world effects. Typically, a Tool-API is used here: external services or libraries extend the capabilities of the LLM beyond plain text input.

The “Planner” and “Memory” components form the agent’s “brain” built atop an LLM, while “Perception” and “Action” connect that brain to the external environment. In general, the operational loop of an AI agent can be described as:
Receive input → plan a step → perform actions → obtain result → update memory → return to planning.

Architectural Patterns of Agent Systems

AI agents can be built using different architectural schemes, ranging from monolithic single agents—where one LLM with a set of tools solves a task sequentially—to multi-agent systems where multiple specialized agents collaborate. For example, in software development, agents might play roles like "Architect" (creates a high-level plan), "Developer" (implements changes), and "Tester" (validates results).

Core architectural patterns and approaches include:

Formal Planning by an “Architect”
The system breaks down a task into stages before any execution begins. For example, the “Architect” agent analyzes the problem and produces a solution plan. This mirrors how senior developers first build a “mental model” of a problem before coding.

Multi-step Flow with Multiple Roles
After planning, other agents may step in: a “Tester” reviews the plan and suggests improvements, while an “Integrator” applies diffs to the code, making changes more transparent and testable. This shift from simple LLM prompts to structured action chains improves output quality and eases result validation.

Structured Contracts
To link planning and execution, the system uses detailed checklists derived from the plan. Each checklist item represents a small, verifiable action, enabling independent validation.

ReAct Approach (Iterative Planning with Feedback)
Many agents use a ReAct-style strategy: the plan is built iteratively, with each step depending on feedback from the previous one. This allows the agent to flexibly respond to unexpected conditions, fix mistakes, and refine its course in real-time.

Multi-agent Orchestration
In complex systems, tasks are divided among agents. One agent may focus on information retrieval, another on code generation, and a third on testing. They exchange data via messages or shared memory, coordinating their roles. Graph-based structures are often used to manage these interactions.

Example: A task like “integrate Stripe payment system” could be broken down as follows:
– The Architect agent identifies relevant payment files, studies the API, and proposes a change strategy.
– The Developer applies configuration updates and implements code.
– The Tester verifies the output and suggests corrections.
This layered scenario improves code quality and system reliability.

Frameworks and Tools

Several libraries and platforms are available for building AI agents. Popular solutions include:

LangChain
A Python/JavaScript library for constructing LLM-based chains and agent workflows. It provides Agent and Tool classes, agent templates, and support for various LLMs. LangChain makes it easy to integrate external tools and configure the agent’s control loop.

LangGraph
A framework by the creators of LangChain, designed to model agent workflows as graphs. LangGraph treats agent components as graph nodes (actions or computations) and data flows as edges. This architecture offers clearer visibility and more control: developers can observe how data moves between steps.

SmolAgents (by Hugging Face)
A relatively new library that simplifies agent creation. SmolAgents provides an out-of-the-box skeleton with support for planning and logging. Many action templates and function call patterns are pre-built, streamlining rapid prototyping.

Auto-GPT and Similar Projects
Open-source agents demonstrating autonomous task execution with GPT. Projects like Auto-GPT and BabyAGI act as “executor agents” capable of planning, calling APIs (including web search), and iterating independently. These tools follow an “open loop” automation paradigm and remain experimental—they cannot yet fully replace human oversight.

Other Tools
Platforms like Microsoft Copilot, Amazon Bedrock, and Google ADK (Agent Developer Kit) provide mechanisms for embedding AI agents into applications—often as simplified wrappers over LLMs with workflow logic.

 There are also reinforcement learning (RL) frameworks such as Ray RLlib or Reinforcement Learning Coach, more oriented toward traditional RL tasks than LLM-based agents.

Important: Tool selection depends on your goal.
LangChain/LangGraph offer a flexible DSL for complex LLM workflows.
SmolAgents are ideal for quick starts.
Auto-GPT provides ready-made autonomous pilots.
Many developers combine multiple tools—for instance, LangChain as a core engine with Hugging Face infrastructure integration.

Example Implementation (Python + LangChain)

In about 10 minutes, I assembled an AI agent in Python using LangChain. The agent:

– Loads the OpenAI API key from a .env file
– Uses four tools:
• DuckDuckGo search via DDGS
• Wikipedia lookup via WikipediaAPIWrapper
• Inline Python execution via PythonREPLTool
• Math computations via LLMMathChain
– Stores dialogue history using ConversationBufferMemory
– Operates in an interactive REPL loop via agent.invoke()

#!/usr/bin/env python3
# -*- coding: utf-8 -*-

import os
from dotenv import load_dotenv

# 1) Load API key from .env
load_dotenv()
OPENAI_API_KEY = os.getenv("OPENAI_API_KEY")
if not OPENAI_API_KEY:
    raise ValueError("OPENAI_API_KEY not found in .env")

# 2) Import LangChain and helper libs
from langchain.agents import initialize_agent, AgentType, Tool
from langchain_openai import ChatOpenAI
from langchain_community.utilities import WikipediaAPIWrapper
from langchain_experimental.tools.python.tool import PythonREPLTool
from duckduckgo_search import DDGS
from langchain.chains import LLMMathChain
from langchain.memory import ConversationBufferMemory

# 3) DuckDuckGo search function
def ddg_search(query: str, max_results: int = 3) -> str:
    with DDGS() as ddgs:
        results = ddgs.text(query, max_results=max_results)
    if not results:
        return "No results found."
    output = []
    for i, r in enumerate(results, start=1):
        title = r.get("title", "Untitled")
        link = r.get("href", r.get("link", "No link"))
        output.append(f"{i}. {title} -- {link}")
    return "\n".join(output)

# 4) Main agent logic
def main():
    tools = [
        Tool(
            name="DuckDuckGo Search",
            func=ddg_search,
            description="Use for internet searches via DuckDuckGo"
        ),
        Tool(
            name="Wikipedia",
            func=WikipediaAPIWrapper().run,
            description="Use for retrieving encyclopedic content from Wikipedia"
        ),
        PythonREPLTool(),
        Tool(
            name="Calculator",
            func=LLMMathChain(
                llm=ChatOpenAI(
                    temperature=0,
                    model_name="gpt-3.5-turbo",
                    openai_api_key=OPENAI_API_KEY
                ),
                verbose=True
            ).run,
            description="Use for mathematical computations"
        ),
    ]

    # 5) LLM and memory setup
    llm = ChatOpenAI(
        temperature=0,
        model_name="gpt-3.5-turbo",
        openai_api_key=OPENAI_API_KEY
    )
    memory = ConversationBufferMemory(memory_key="chat_history", return_messages=False)

    # 6) Agent creation (ReAct-style)
    agent = initialize_agent(
        tools=tools,
        llm=llm,
        agent=AgentType.CHAT_ZERO_SHOT_REACT_DESCRIPTION,
        memory=memory,
        verbose=True
    )

    # 7) Interactive REPL chat
    print("=== AI Agent is running ===")
    print("Type 'exit' to quit.")
    while True:
        query = input("\nYou: ")
        if query.lower() in ("exit", "quit"):
            print("Agent terminated.")
            break
        try:
            response = agent.invoke(query)
        except Exception as e:
            response = f"Execution error: {e}"
        print(f"\nAgent: {response}")

if __name__ == "__main__":
    main()

Agent Operation Explained

API Key Loading
At startup, the .env file provides the OPENAI_API_KEY environment variable.

Tools

  • DuckDuckGo Search: Retrieves the top 3 search results from the internet.

  • Wikipedia: Returns reference material from the online encyclopedia.

  • PythonREPLTool: Executes arbitrary Python code on the fly.

  • Calculator (LLMMathChain): Solves mathematical expressions.

Memory
ConversationBufferMemory stores the dialogue history, enabling multi-turn conversations.

Agent Initialization
The CHAT_ZERO_SHOT_REACT_DESCRIPTION agent type automatically determines which tool to invoke for each input step.

Interactivity
In the REPL loop, agent.invoke(query) executes the full reasoning process—planning, tool selection, execution, and response generation—returning the final answer to the user.

In short, this script is a terminal-based chatbot powered by GPT and LangChain, enhanced with real-time web search, encyclopedic access, code execution, and math capabilities.

Put simply: it's a DIY version of ChatGPT—with the ability to extend its functionality and integrate custom tools not available in the default ChatGPT.

AI Agent Use Cases

AI agents are already being applied across a wide range of domains:

Software Development and Testing Automation
Tasks such as code generation from natural language descriptions, automated test creation, and documentation are now being handled by LLM agents. They can analyze code, detect bugs, suggest patches, and generate test cases with coverage metrics. Tools like TestPilot and ChatTester build full feedback loops (“generate → execute → debug → refine”) for reliable test automation.

Search and Information Retrieval Agents
These agents answer queries based on large datasets. Instead of returning raw text, they can trigger additional services (e.g., database lookups, knowledge graph analysis) to produce more complete responses. This is especially useful in technical or scientific domains, where agents can interpret manuals or standards (e.g., "Why did machine X stop?" → the agent looks for probable causes).

Customer Support and Consultation
Next-generation chatbots conduct intelligent conversations, referencing previous user interactions and external resources (product databases, service catalogs). These agents not only answer questions but can also take actions—placing orders, booking appointments, or providing status updates.

Business Intelligence and Document Handling
Agents can extract key information from long reports, generate summaries, and fill out templates. They automate data formatting and help uncover insights from large volumes (e.g., “find patterns in server logs”).

Personal and Office Assistants
They can handle routing, scheduling, and IoT device management. For example, an AI assistant can book a hotel and flight, generate an itinerary, order a taxi, and remind the user of a meeting—executing the full workflow end-to-end.

Examples:

  • Email Assistant: Reads and summarizes emails, sends template replies. (Built-in to many services now, like Yandex Mail.)

  • Travel Planner: Given a single command like “book a trip,” the agent selects flights, hotels, builds the itinerary, and confirms with the user.

  • SMM Manager: Monitors brand mentions on social media, analyzes sentiment, and replies on behalf of the company. Properly configured, such agents can replace paid services that cost companies hundreds of dollars monthly.

These examples show the universal applicability of the agent architecture: by offloading repetitive processes, AI agents let humans focus on supervision and decision-making.

Limitations and Challenges

Despite their potential, AI agents come with a number of challenges and limitations:

Planning Reliability and Logical Accuracy
LLMs are not inherently good at forming complex logical plans “from scratch.” Unguided approaches often result in flawed action sequences. Multi-step refinement strategies (such as ReAct or chain-of-thought prompting) help mitigate this, but hallucinations—fabricated information generated by the model—remain a risk.

Context and Memory Constraints
Large models have a limited context window. Over time, an agent may “forget” earlier parts of a dialogue or lose track of task details. Memory mechanisms (e.g., long-term memory modules) partly solve this, but require careful configuration and introduce response latency.

Testing and Debugging Complexity
Testing agents is not straightforward. According to research, generated test cases must be accurate and provide meaningful code coverage. In practice, helper agents often generate incomplete or redundant tests, requiring iterative refinement. Moreover, debugging the agent’s thought process is harder than in traditional software—unit tests offer little insight into complex decision sequences.

Data Security and Privacy
Agents interact with multiple services and often retain data for memory or training purposes. This increases the risk of data leaks: any bug in the agent or a vulnerability in third-party libraries can expose sensitive information. Agents accessing corporate data must be strictly monitored.

Resource Constraints
Autonomous agents can consume significant compute resources (CPU/GPU, API calls). Without safeguards, they may cause denial-of-service conditions—exhausting quotas or slowing down systems. Resource limits, quotas, and fallback options should be planned from the start.

Agent Errors and Exploits
Autonomous agents may take undocumented paths through a workflow. A malicious actor could hijack an agent (e.g., via prompt injection or tool misuse) and trigger unintended behavior. Misinterpretation of commands may also cause critical failures—e.g., an agent executing the wrong API call due to ambiguous instructions.

Bottom Line: Agent quality and safety must be enforced.
A core rule is: never trust an agent with critical data or actions without proper verification and rollback mechanisms.

AI Agent Security

Security is a top concern when deploying agents to production. Major threat vectors include:

Data Leakage
Agents may unintentionally expose confidential data through logs or external API calls. For example, hardcoded credentials or full query strings might leak into third-party systems. In low-code environments, passwords and keys are often embedded insecurely, raising the risk of leaks.

Expanded Attack Surface
Unlike standalone ML models, agent chains form complex workflows. Any error along the chain may lead to unintended effects. When agents call other agents, vulnerabilities can cascade, making the system harder to secure.

DoS and Resource Exhaustion
Even legitimate agents can fall into infinite loops or generate excessive load (e.g., recursive API calls or long-running computations). Attackers can exploit this behavior. Execution time limits and request caps per step should be enforced.

Unsafe Third-party Code
Many agents rely on external libraries and SDKs. Supply-chain attacks (malicious dependencies) pose a threat: harmful code may enter the system through an otherwise “trusted” package used by the agent.

Lack of a Trusted Execution Environment
When agents are granted access to critical systems (databases, infrastructure), strict privilege separation and auditing are necessary. Even user-confirmed actions are risky—human error in approving an agent’s behavior can lead to irreversible outcomes.

Recommendations to Reduce Risk:

  • Controlled execution environments (sandboxing)

  • Monitoring and logging of all agent actions

  • Input/output sanitization

  • Limits on sensitive operations

  • Regular audits of security policies

In corporate environments, a common best practice is “oversight and explainability”—agents must not act autonomously on critical operations without human review and clear justification.

Testing and Debugging AI Agents

Testing AI agents combines traditional software testing methodologies with LLM-specific approaches. Here's what I've found to be commonly used:

Isolated Environments (Sandboxes)
Agents should run in a controlled environment where all tool calls are intercepted. This allows developers to simulate external service responses and test how the agent reacts to each situation.

Test Scenarios
Define input-output pairs to verify behavior. For example, submit malformed input or simulate a failed API response to ensure the agent handles errors gracefully.

Instrumentation and Logging
Every agent action—function calls, text generation, memory updates—should be logged in detail. This lets developers trace the agent’s reasoning and identify unexpected behaviors.

Unit Tests for Agent Modules
Classic unit tests apply to individual tools and components (e.g., API connectors, data parsers). Memory and planning components should be tested separately to ensure they behave consistently under various conditions.

Quality Metrics
Use both LLM-specific metrics (e.g., perplexity, answer accuracy) and practical metrics (e.g., test coverage, error rate). Systems like TestPilot or ChatTester can automate test case generation and help identify flaws in the agent’s logic.

Human Review
Studies have shown that inserting a human-in-the-loop reviewer significantly improves reliability. Integrating a human "inspector" or "tester" to verify the agent’s plan before execution of critical steps adds an essential layer of oversight.

Reliable testing requires simulating real-world interactions—mimicking databases, APIs, and more. Unlike traditional software, agents “think” in non-linear ways, so a diverse set of edge cases is crucial. Research indicates that the iterative loop “generate → execute → analyze → improve” is essential for producing robust test cases and behavior chains.

Final Thoughts

AI agents represent a rapidly growing field in modern IT. They enhance software capabilities by enabling LLMs to move from passive Q&A toward active problem-solving in real-world environments. Frameworks like LangChain and LangGraph have made it easier to build sophisticated workflows, lowering the barrier to entry.

However, greater autonomy brings greater risk.

That said, when implemented properly, AI agents can already perform tasks previously unachievable through traditional scripts or static ML models—from accelerated code generation to 24/7 customer support. This trend is only expected to accelerate in the coming years, as AI agents transition from a research curiosity into a standard component of enterprise IT infrastructure.

Tags:
Hubs:
0
Comments0

Articles