Comments 2
Good side of working wtih people are people, bad side are same.
I was unexperienced developer/analytic/QA/support on my first job, which i did many mistakes and did't avoid burnout, but recieve an good experience. Below my the most strongest mistakes:
No.1: trying do everything at once. A sence is easy - there are work and bugs always, and all of them must to be done yesterday. You have limited time for this. If there is no prioritization within the project then try to discuss this moment with your manager. It will save your time, emotional health and give understanding for stakeholders what next you will do.
No. 2: worry about negativity. We all sometimes have bad mood. Bad mood do not give rights do negative things, not for you not for others. If a negative mood come from other people. Don't take it personaly (I had been tooking it), it is not your job, to fix it.
Technical support: what it's for and how to avoid burnout?