In modern business the need of automation in various processes have already become commonplace. It is already becoming difficult to imagine a warehouse or accounting without the use of specialized software. The representatives engaged in trade use a special application for registration and sending the order to office directly from pads or mobile phones. Mostly the orders that are ordered from the website are delivered in the form ready for processing. But at the same time customer relationships, at least in the medium and small business for some reason, very often maintain without the integration of automation and sufficient attention to the account.